Refund Policy
After your purchase, you have 60 days from the moment you get your package to explore the benefits of this product.
We truly hope that you will soon become one of the many customers who contact us to share the joy of their experience with us.
But, if this is not the case with you, and if you are not fully satisfied with your investment, you can easily ask for your money back.
BEFORE you request a refund, please make sure you've given the product enough time to work for you. We usually advise our customers to use the product for at least 3 months before reaching a conclusion.
If you have made up your mind and you want your money back, please see below how to do this.
Step-by-Step Refund Guideline
Step 1
Make sure you are still in the 60-day period starting with the day the order has been delivered to you.
To remember the delivery date, please check the tracking number on the carrier's website.
Step 2
Contact the support team and tell them you are not fully convinced by the benefits of the product.
Please add "Refund Request" in the subject line of your email to ensure your refund request gets priority.
Step 3
Send all the bottles back to us, no matter if they are empty or not. It doesn’t matter if the bottles are opened.
Insert a note with your full name, email and order ID (optional) so your order can be located and processed with priority.
As long as you send back ALL the bottles and the Packing Slip, the refund can be processed after the package is received.
Please keep in mind that we do not support the return shipping costs.
285 Northeast Ave
Tallmadge, OH 44278
United States
Step 4
Be patient. We will process your refund after we receive your package and we will send you an email to let you know it has been done.
It may take a while for your refund to appear on your credit card statement, depending on your bank or credit card company.
The processing time is between 5 and 10 days.
How To Contact Us
* Every email or phone call is managed by our friendly customer support agents, and they will reply as soon as possible.