Supplier Terms of Use for
virdexis.com,
operated by Haur B.V.
These are not the separate legal
terms of this affiliate website.
Terms & Conditions
Last Updated: 12 May 2026
These Terms and Conditions govern
the use of the supplier's Website
operated by Haur B.V., a company
incorporated in the Netherlands,
RSIN 867612939, at
John M. Keynesplein 1,
1066EP Amsterdam, Netherlands.
Do not send returns to this address.
By using the Website, you agree
to these Terms and Conditions.
Please read them carefully before
accessing the Services or
making a purchase.
1. General
1.1 Definitions
-
Terms:
These Terms and Conditions.
-
Website:
https://virdexis.com.
-
User:
Any individual accessing
or using the Website.
-
Platform Operator:
Haur B.V.
-
Products:
Food supplements and other items
offered through the Website.
-
Seller:
Haruki Limited, company number
UN 486997, registered at
Agios Ambrosios 16,
7571 Anglisides,
Larnaca, Cyprus.
Do not send returns to this address.
1.2
The Platform Operator provides
access to the Seller's Products
and intermediary services.
Payment constitutes agreement
with these Terms.
1.3
The separate contract of sale
with the Seller is formed
upon shipping confirmation.
1.4
The Platform Operator may amend
these Terms and publish changes
on the Website.
1.5
The Platform Operator does not
manufacture, test or store Products.
The Seller is responsible for
safety, quality, labelling
and regulatory compliance.
1.6
Do not use the Website if
you do not agree to these Terms.
2. Use of Our Website
2.1
The Website is intended for
people aged 18 or over.
Minors require the supervision
of a legal guardian.
2.2
Use the Website lawfully.
Fraud, harmful content and
interference with other Users
are prohibited.
2.3
You must not distribute malware
or compromise Website security.
2.4
Access may be suspended
or terminated for breaches
of these Terms.
2.5
You must provide accurate
contact, payment and
delivery information.
2.6
Users are responsible for
account security and may
have harmful or misleading
content removed.
3. No Medical Advice
3.1
Products are not approved
for diagnosing, treating,
curing or preventing disease.
3.2
Website content is informational
and does not constitute
medical advice.
3.3
General health information
does not replace professional
medical guidance.
3.4
Seek medical advice before
taking supplements, especially
if pregnant, breastfeeding,
taking medication or managing
an existing condition.
3.5
Do not delay professional
medical attention because
of Website information.
3.6
Individual results vary
and are not guaranteed.
3.7
Third-party links are not
endorsements by the
Platform Operator.
3.8
Do not use Website information
to self-diagnose or self-treat.
Follow product packaging.
3.9
Consult a healthcare professional
about supplement interactions
with medication.
3.10
Reviews express personal opinions
and are not medical advice.
3.11
Liability for reliance on
Website information is limited
to the extent permitted by law.
3.12
Report adverse reactions
to the Seller and seek
medical help when necessary.
4. Product Information and Pricing
4.1
Product descriptions, images
and prices may contain errors.
4.2
Transactions are generally
processed in EUR unless
otherwise indicated.
Checkout pricing applies.
4.3
Availability depends on
the Seller's inventory.
4.4
Orders may be cancelled
for obvious pricing errors.
5. Orders and Payments
5.1
Orders require confirmation
by the Seller.
Unfulfilled orders may be
cancelled and refunded.
5.2
Payments are processed
through the Platform Operator.
5.3
Placing an order constitutes
an offer to purchase.
5.4
Submitting an order authorises
payment for Products,
taxes and shipping.
5.5
Providing payment information
authorises the transaction.
5.6
Failed payment attempts
may be retried using the
same payment method.
5.7
Retries may occur within
30 calendar days.
5.8
Paid additional offers
may be processed and
delivered separately.
5.9
Unsuccessful payments
may result in cancellation
or suspension of orders.
5.10
An acknowledgement email
confirms receipt,
not acceptance.
5.11
The supplier's contract
arrangements distinguish
payment confirmation
from Product dispatch.
5.12
Fraudulent or unlawful
orders may be refused.
6. Subscription Services
6.1
Subscriptions are limited
to eligible adult Users
and permitted locations.
6.2
Benefits and promotions
are subject to applicable
subscription conditions.
6.3
Subscriptions renew automatically
until cancelled.
6.4
Benefits apply only to
eligible Products.
6.5
Subscription charges may
include Product prices,
taxes and shipping.
6.6
Cancellation is available
through account settings
or customer service.
Cancel at least 48 hours
before the next billing date
to prevent the next charge.
6.7
Subscription conditions
may be updated.
6.8
Material changes such as
price increases are
notified at least
30 days in advance.
6.9
Subscriptions may be terminated
where prohibited by law
or applicable conditions.
7. Shipping and Delivery
7.1
Processing usually takes
1–3 working days.
Estimated delivery takes
2–14 working days,
depending on destination.
7.2
A shipping confirmation
includes tracking details.
7.3
Shipping fees are displayed
at checkout.
Customers may be responsible
for customs duties.
7.4
Accurate delivery information
is required.
7.5
Delays involving couriers,
customs or third parties
may be beyond the
Platform Operator's control.
8. Returns and Refunds
8.1
Orders may be cancelled
within one hour if they
have not already been dispatched.
8.2
Eligible Products may be
returned within 30 calendar days
after delivery.
8.3
Under the stated voluntary
return policy, Products must
be unopened and in their
original packaging.
8.3.1
A single Product must
be returned unopened.
8.3.2
In multi-unit orders,
only unopened units qualify.
8.3.3
Opened or used packages
are excluded from this
voluntary 30-day return policy.
8.4
Returns must follow the
official procedure.
8.4.1
Customers arrange their
own return shipping.
8.4.2
Returns must be sent
to the designated address.
8.4.3
Incorrect return addresses
can invalidate a return.
8.4.4
Complete the official
return form after dispatch.
8.4.5
Provide the tracking number,
order ID and Product details.
8.5
Return postage and associated
handling costs are generally
the customer's responsibility
under this policy.
8.5.1 Refused Deliveries
and Unauthorised Returns
Refused deliveries may incur
a handling charge of up to €30,
subject to applicable law.
Follow the designated
return procedure.
8.6
Inspection of returned Products
normally takes 7–14 working days.
8.7
Approved refunds are processed
within 5–20 working days
after inspection.
8.8
Broken or defective Products
may qualify for replacement.
8.8.1
Contact customer service.
8.8.2
Provide photographs and
an explanation of the issue.
8.8.3
Approved replacement requests
are fulfilled by dispatch.
8.9
The stated policy excludes
outlet goods and discounted Products.
8.10
Gift voucher purchases are
refunded by voucher.
8.11
Ineligible returns may
be refused or returned
at the customer's expense.
8.12
Return instructions are
provided through the
official support process.
Mandatory consumer protections
remain applicable where required
by law.
9. Limitation of Liability
9.1
Product safety, formulation,
effectiveness and compliance
are the Seller's responsibility.
9.2
Liability for certain losses
is limited where permitted by law.
9.3
Certain warranties are excluded
to the extent legally permitted.
9.4
Product-related claims should
be directed to:
hello@virdexis.com
.
9.5
The Seller reviews
Product-related claims.
9.6
Continuous Website availability
is not guaranteed.
10. Protection of Personal Data
Personal information is processed
under GDPR and applicable
data protection legislation,
as described in the
supplier's Privacy Policy.
11. Intellectual Property
11.1
Brand names and logos
are protected intellectual property.
11.2
Website content belongs
to its respective rights holders.
11.3
Software is protected
by copyright.
11.4
Unauthorised copying
or distribution is prohibited.
11.5
Third-party trademarks remain
the property of their owners.
12. Governing Law and Jurisdiction
These Terms are governed
by the laws of Cyprus,
without removing mandatory
consumer protections
under applicable law.
13. Miscellaneous
13.1
Invalid provisions do not
invalidate the remaining Terms.
13.2
Delayed enforcement
does not waive rights.
13.3
Certain events beyond
reasonable control may
affect performance.
13.4
These Terms and associated
notices govern use of
the supplier's Website.
13.5
Rights and obligations
may be assigned subject
to the stated conditions.
13.6
Headings are for convenience.
14. Contact Information
For questions or claims
regarding supplier Terms:
Virdexis Official Contact Form
The appropriate return address
is provided through the
official support process.
